Snow Season Service Agreement
1. Who this is between
This agreement is between the customer named on this form ("you") and Hookset Holdings LLC d/b/a Hookset Maintenance ("Hookset"), for snow removal at the service address on this form.
2. What's included
The season runs November 1, 2026 through March 31, 2027. Hookset clears the driveway (single-car or two-car, as you picked), the public sidewalk along your property, and the walk to your main entrance, using push plows and shovels. Standard de-icing salt on the cleared surfaces is included. We come out once 2 inches of snow have fallen, as many times as the season needs.
3. Not included unless you ask
Ice chipping or ice removal ($95 per labor-hour), a return trip during the same storm at your request ($65 minimum), and anything outside the areas above, such as three-car or long driveways, decks, patios, steps other than the entrance walk, or roofs. Extra work is quoted first and only done with your OK.
4. Timing
We clear properties in route order during and after each storm. We don't promise a set arrival time. Heavy storms may take more than one visit; those visits are included. New snow, drifting and refreezing after we leave are outside our control.
5. Your part
Before the first snow, mark curbs, driveway edges, landscaping and anything that could be hidden under snow, or tell us about them. Keep vehicles out of the driveway when you can; we clear around parked cars. Keep gates unlocked and tell us about any hazards or pets. If you don't want salt on new concrete (under about a year old), tell us.
6. Care of your property
We take reasonable care. Hookset is not responsible for damage to unmarked objects hidden under snow, normal salt wear on concrete, or slips and falls from conditions that form after our visit. If we damage something, tell us within 48 hours with a photo and we'll make it right.
7. Price and payment
Season price: $795 for a single-car driveway or $995 for a two-car driveway. Pay in full: half to start service and the balance by December 15, 2026. Monthly: $159 (single-car) or $199 (two-car) a month for 5 months; the first payment starts service, then one payment each month through March. Payments are made through the secure payment link Hookset sends you. Service starts once your first payment is received.
8. Canceling
Any right to cancel you have under law applies, and nothing here waives a right that can't be waived. After that, you may cancel any time with written notice by text or email. If you pay monthly, no payment comes due after the month you cancel in. If you paid in full, we refund the whole months that haven't started yet. Hookset may end service with written notice for nonpayment or unsafe conditions and will refund any months not yet started.
9. Weather and things outside our control
Hookset isn't responsible for delays caused by extreme weather, road closures, equipment failure, or other conditions outside our reasonable control, and will resume service as soon as it's safe.
10. Signing online
Typing your name and checking the box below is your electronic signature and has the same effect as signing on paper. You'll get a copy by email. This agreement, your sign-up details and any written changes we both agree to are the whole agreement.